Shipping Policy

Thank you for shopping with Homebasedeluxe. We are committed to delivering your orders safely and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Processing times may vary during holidays, promotions, or high-demand periods.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information where available.

Shipping Times

Estimated delivery times may vary depending on your location:

• Domestic Shipping: 5–10 business days

• International Shipping: 7–20 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions on selected products or orders.

Tracking Your Order

Once your order ships, tracking information will be provided via email when available. Please allow some time for tracking updates to appear.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occur due to weather, customs, holidays, or carrier-related issues beyond our control.

If your package is significantly delayed or appears lost, please contact our support team and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Stilmondo is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping details, please contact us as soon as possible after placing your order.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging so we can assist you promptly.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order status, please contact us through our website contact page.

Thank you for choosing Homebasedeluxe.